Privacy Policy
Migrant Times respects the privacy of individuals with regard to personal data and is committed to protecting the privacy of our users, and strives to provide a safe, secure user experience. This privacy policy is formulated in accordance with the Personal Data Protection Act 2010 ("Act"), which describes how your information ("Personal Data") is collected and used and your choices with respect to your Personal Data.
For absolute clarity, any reference to "we", "our" or "us" in this Privacy Policy shall include any member of Migrant Times. The following discloses our information gathering and dissemination practices for our website Migrant Times - www.migrantimes.com ("Website") and if relevant, for the use of, or subscription to, or purchase of any products and/or services offered by Migrant Times.
1. Information Collected by Migrant Times
Our website servers do not automatically recognize specific information about individual users on our websites. In addition, our servers do not automatically record information regarding a user's email address unless the user supplies it.
We collect information about users during the registration process for certain parts of our site; through their participation in certain activities, including contests, forums, and polls; and through the use of cookies. When you request pages from our server, it automatically collects some information about your preferences, including your Internet Protocol ("IP") address. We use this to help diagnose problems with our server and to administer our websites.
The user-supplied information collected through the registration process, surveys, contest entry forms, polls or other similar vehicles is used to improve the content of our site, or used for our marketing purposes. It is not shared with other organizations for commercial purposes unless specifically stated herein.
2. Purpose of Personal Data Collected
Personal Data that you provide to us voluntarily on our websites and other related channels may be processed for the following purposes (collectively, "Purposes"):
- to manage, verify and complete transactions with you
- to manage and verify your membership for our customer loyalty scheme (where applicable)
- to direct market our products and/or services to you
- to understand and analyse our sales, and your needs and preferences
- to develop, enhance, market and provide products and services to meet your needs
- to enable you to participate in promotions and contests
- to process exchanges or product returns
- to improve our services
- to respond to your requests or complaints
- to send you updates on products, news and event updates, rewards and promotions, special privileges and initiatives offered by Migrant Times and/or its partners and/or advertisers
- to process your payment transactions including without limitation to credit control services
- to comply with any regulatory, statutory or legal obligation imposed on us by any relevant authority
Although the precise details of the Personal Data collected will vary according to the specific purpose (such as contests, forums, surveys etc.) whether via online or otherwise, we may typically collect the following Personal Data from or in relation to you:
- Name
- Address
- Phone number(s)
- Date of birth
- Email address
- Gender
- Identity card number or passport number
3. Use and Disclosure
We may disclose your Personal Data within Migrant Times for the Purposes set forth hereinabove in accordance with the terms and conditions set out herein.
We are responsible for the Personal Data under our control, including Personal Data disclosed by us to a Vendor (often referred to as the data processor). "Vendor" in this Privacy Policy means in relation to Personal Data, any person or entity (other than our own employee) who processes the Personal Data on behalf of us. "Processing", in relation to Personal Data means, for example, obtaining, recording, holding or using the Personal Data in carrying out any operation or set of operations on the Personal Data including organization, compilation, retrieval, disclosure of the Personal Data for verification purposes.
We take every measure to provide a comparable level of protection for Personal Data should the information be processed by a Vendor.
We use and disclose aggregated non-personally identifying information collected through this Website as part of our organization's process of constantly improving this Website, and the products and services offered by Migrant Times.
4. Impact of Non-Provision of Personal Data
Please note that in the event that sufficient Personal Data is not supplied, or is not satisfactory to us, then your application or request for any of the above Purposes may not be accepted or acted upon or your request to browse some information on this Website, or the use of, or subscription to, or purchase of any products and/or services offered by Migrant Times may be denied or affected.
5. Storage and Retention of Personal Data
Your Personal Data shall be stored either in hard copies in our offices or in servers located in Malaysia. It may be necessary to transfer your Personal Information to third-party service providers located outside Malaysia. By continuing usage of the Website, products and/or services of Migrant Times, you hereby consent to such transfer.
Any Personal Data supplied by you will be retained by us as long as necessary for the fulfilment of the Purposes stated in paragraph (2) above or is required to satisfy legal, regulatory, or accounting requirements or to protect our interests.
Save and except as provided in paragraph (15) hereof, we do not offer any online facilities for you to delete your Personal Data held by us.
6. How Email and 'Contact Us' Messages are Handled
We may preserve the content of any email or "Contact Us" or other electronic message that we receive.
Any Personal Data contained in those messages will only be used or disclosed in ways set out in this Privacy Policy.
The message content may be monitored by our service providers or employees for purposes including but not limited to compliance, auditing and maintenance or where email abuse is suspected.
7. Communication or Utilisation Data
Through your use of telecommunications services to access this Website and/or any other sites operated and/or managed by Migrant Times, your communications data (e.g. IP address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to Personal Data.
To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.
8. Automatic Collection of Non-Personal Data
When you access this Website and/or use any product/services offered by Migrant Times, we may automatically collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed).
We may use this non-personal data and share it within Migrant Times to monitor the attractiveness of this Website and improve their performance or content.
- Device information — such as your hardware model, IP address, other unique device identifiers, operating system version, browser type and settings, such as language and available font settings, and settings of the device you use to access our Website.
- Usage information — such as information about your usage of the Website, products and/or services offered by Migrant Times, the time and duration of your usage and other information about your interaction with content offered by us, and any information stored using cookies, mobile ad identifiers, and similar technologies.
- Location information — such as your computer's IP address, your mobile device's GPS signal or information about nearby WiFi access points and cell towers.
9. Online Tracking and Advertising
We and authorized third parties may use cookies, web beacons, mobile advertising identifiers, and similar technologies to better understand and improve our Website, determine advertising shown to you, and provide a customized experience.
- Cookies are small files that store information on your device. You can disable cookies in your browser settings.
- Beacons (or pixels) allow servers to read information from your device.
- Local Storage such as HTML5 and Flash cookies may also be used.
- Mobile Opt-Out — You may disable targeted ads via your device or uninstall apps.
10. Public Forums
This Website offers forums, feedback, and message boards. Information shared here becomes public. Please exercise caution and treat others with courtesy and mutual respect.
11. Job Applicants
Personal Data provided during job applications will be used to assess your suitability, verify credentials, and, if applicable, determine employment terms. Unsuccessful applications may be retained for future openings.
12. Confidentiality
Personal Data will be kept confidential in accordance with this Privacy Policy and applicable laws.
Any non-personal information voluntarily provided to the Website may be used, disclosed, or published without restriction.
13. Security
While we strive to protect your Personal Data, no data transmission over the internet can be guaranteed as completely secure. Use of this Website is at your own risk. We encourage users to protect passwords and update them regularly.
14. Links
This Website may link to external sites. We are not responsible for their privacy practices. If any business partners have access to your data, you will be notified during registration.
15. Right of Access to Personal Data
Under the Act, you have the right to access and correct your Personal Data held by us. Requests must be made in writing, and may be subject to a fee.
Contact details:
Migrant TimesIEGCampus, Level 13, Liberty General Insurance Berhad
Jalan Sultan Ismail, Chow Kit
50250 Kuala Lumpur, Malaysia
Email: info@migrantimes.com
16. Changes to Privacy Policy
We reserve the right to amend this Privacy Policy from time to time without prior notice. Any changes will be posted on this Website. Please check regularly for updates.