KUALA LUMPUR - The Home Ministry will work to minimise disruptions during the transition from the Malaysian Immigration System (MyIMMs) to the National Integrated Immigration System (MyNIISe), which is now in its final implementation phase.

Home Minister, Datuk Seri Saifuddin Nasution Ismail said the new system was developed to replace the old immigration system that has been used for decades and often caused problems at major entry points such as the Sultan Iskandar Building (BSI) and Sultan Abu Bakar Complex (KSAB).

He said the migration from the old system to the new platform involves integration and transition processes that could lead to occasional minor disruptions.

“I cannot guarantee that disruptions will not occur because this is the old system that we have inherited for so long. That is why we are opening a new chapter now with the new system and we hope this will be a game changer to solve the congestion problem mentioned earlier,” he said.

He spoke during a press conference after visiting the Customs, Immigration and Quarantine (CIQ) Complex at BSI and Bukit Chagar Station to inspect the Johor Bahru-Singapore Rapid Transit System (RTS) Link project on May 8.

Also present was Malaysian Border Control and Protection Agency (AKPS) director-general Datuk Seri Shuhaily Mohd Zain.

Saifuddin said the MyNIISe system, which will be fully implemented at the country’s entry points in September, will allow clearance through facial recognition, QR codes and passports.

He added that the ministry has held several meetings with vendors responsible for developing, maintaining and supplying infrastructure for the new system to ensure smooth implementation.

Saifuddin acknowledged public concerns over frequent system disruptions, especially at BSI, which had previously left thousands of users stranded.

“We know that the disruption is happening because as long as the old system is still in use until the new system is up and running, we will continue to face the issue.

“Of course at KDN and Immigration Department, we know what day the disruption is likely to occur, when the peak time is and which systems are involved. We have all the records. It is not difficult for us to predict,” he said.

He also said 220 automatic entrance gates (e-gates) at the CIQ Complex have been fully installed and will begin system integration with the MyNIISe platform in mid-June.

The next phase will involve system integration and dry-run exercises in stages.

Saifuddin said the project aims not only to improve passenger movement but also to strengthen national border security through modern monitoring technology.

He said the system will allow authorities to monitor and analyse movements in real time to prevent smuggling, illegal entry and other security threats.

He added that Malaysia’s border control remains exposed to risks such as human trafficking, migrant smuggling and other cross-border crimes.

The Johor Bahru-Singapore RTS Link is expected to begin operations in January next year, connecting Bukit Chagar Station in Johor Bahru with Woodlands North Station in Singapore in just five minutes.