JAKARTA - Signups for Jakarta's Kartu Layanan Gratis (KLG), a free public transit card for eligible city residents, reached 76,500 in 2025, up 143 percent from the 32,200 who registered in 2024, PT Transjakarta announced on February 20. 

The KLG program's current legal framework dates to Gubernatorial Regulation No. 133 of 2018. Under Gubernatorial Regulation No. 33 of 2025, the scheme was widened to cover 15 categories of residents. 

The list includes elderly residents aged 60 and above, disabled persons, veterans, members of the military and police, public housing residents, and civil servants alongside retired provincial government employees. 

It also covers students holding Jakarta Smart Card Plus and Jakarta Outstanding Student Card benefits, early childhood education teachers, house of worship administrators, and private sector workers earning up to 115 percent of Jakarta's minimum wage, roughly Rp 6.2 million per month as of 2025.

The JakMob card works across Transjakarta buses, MRT, LRT, KRL Commuter Line, Mikrotrans, and Transjabodetabek inter-city services.

Total KLG trips rose 47.1 percent to 25 million in 2025, from 17 million in 2024, while free riders grew from 4.61 to 6.05 percent of Transjakarta's total passenger base. Elderly residents drove the bulk of usage, accounting for 14.35 million trips or 57.38 percent of all KLG journeys in 2025. 

Students on KJP Plus and KJMU benefits came second at 14.1 percent, followed by civil servants and retired government employees at 7.52 percent, contract and non-civil service provincial employees at 6.84 percent, and public housing residents at 5.52 percent.

Transjakarta President Director Welfizon Yuza said the results showed the policy was reaching its intended beneficiaries. 

“Transjakarta is committed to providing public transportation that is inclusive, safe, and affordable for all residents, particularly vulnerable groups and those who need mobility support,” he said, adding that the company would keep evaluating the program to ensure it remained both effective and accountable.